General Questions
Q: What is House of Oubliette?
A: House of Oubliette is an indie perfume brand dedicated to creating artistic, well-balanced and original fragrances. Each scent is crafted with care and creativity to ensure a unique olfactory experience.
Q: Where are your perfumes made?
A: Our perfumes are crafted in a little place in Gotham, where we meticulously blend each fragrance with intention, depth and character.
Q: Are your perfumes suitable for sensitive skin?
A: While we strive to use high-quality ingredients, we recommend testing a small amount on your skin first. If you have sensitive skin or allergies, please consult with your dermatologist before use.
Q: What ingredients are in your fragrances?
A: Ingredients: Alcohol Denat., Parfum (Fragrance), Benzyl Alcohol, Benzyl Benzoate, Citral, Citronellol, Coumarin, Eugenol, Farnesol, Geraniol, Hexyl Cinnamal, Hydroxycitronellal, Isoeugenol, Limonene, Linalool. Composition varies per fragrance.
Q: Do you test on animals?
A: No, House of Oubliette is committed to cruelty-free practices. We do not test our products on animals.
Q: How do you create the visuals for House of Oubliette?
A: The visuals on the website are created using AI-assisted tools, but only for imagery. I’m a one-person operation, and right now I simply don’t have the budget to hire a professional artist, even though that’s something I genuinely hope to do as the brand grows. Every fragrance itself is handcrafted from start to finish, made with real materials, intent, and emotion.
Q: Why do you support other indie perfume brands?
A: I believe in community over competition. The indie world is built on creativity, courage, and passion… and there’s room for all of us to shine. I support other independent brands whose work I genuinely admire and whose values align with authenticity, artistry, and integrity. When I share their work, it’s because I respect what they’re creating and want to see more of it in the world.
Q: What if someone doesn’t support House of Oubliette?
A: That’s okay. Not every scent or story will resonate with everyone, and I respect that. What matters most is creating fragrances that are true to my vision and craft. If someone doesn’t connect with my work, I hope they can still appreciate the care, artistry, and passion that goes into every creation.
Q: Why don’t you do PR or send out samples for promotional purposes?
A: House of Oubliette is built on craft, intention, and authenticity. I create fragrances in small, meaningful batches, and sending products out for PR doesn’t align with that approach. Every bottle is made for someone who truly values the artistry and story behind it, not for mass distribution. I prefer to share my work with people who genuinely connect with it.
Ordering and Shipping
Q: How can I place an order?
A: You can place an order directly through our website. Simply browse our collections, add your favorite perfumes to your cart, and proceed to checkout.
Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods.
Q: Do you ship internationally?
A: Currently, we do not offer international shipping. We only ship within the United States.
Q: How long will it take to receive my order?
A: Orders are typically processed within 2-3 business days. Delivery times vary based on your location. You will receive a tracking number once your order has shipped.
Product Information
Q: What concentrations do your perfumes come in?
A: Our perfumes are primarily available in Eau de Parfum (EDP) concentration, which typically contains around 20% fragrance oil for long-lasting wear.
Q: How should I store my perfume?
A: To preserve the quality of your perfume, store it in a cool, dry place away from direct sunlight and extreme temperatures.
Q: What is the shelf life of your perfumes?
A: With proper storage, our perfumes can last up to 3-5 years. Over time, the scent may change slightly due to the natural aging process of the ingredients.
Returns and Exchanges
Q: What is your return policy?
A: Due to the artisanal nature of our products, all sales are final. We do not accept returns or exchanges. We encourage you to try our sample sizes before purchasing a full-sized bottle to ensure the fragrance is right for you.
Q: Do you offer samples?
A: At the moment, we don’t offer samples for individual purchase. However, a curated selection of pre-packaged sample vials is included with every full-size order, so you can discover more of our fragrances with each purchase.
Contact Information
Q: How can I contact House of Oubliette?
A: You can reach us via email at [email protected] or through our contact form on the website. We are also available on social media platforms for quick inquiries.